911 Communications

Welcome to the heartbeat of the Longmont Police Department. This is where it all starts. Many take the Communication Specialists for granted but until you have tried to answer ten phone lines, intercoms, 911 emergency lines, an entire shift of police officers' radio traffic, fire and ambulance radio traffic, and much, much more; then don't underestimate their jobs! The stress rate can be unbelievable. LPOA and FOP welcomes Communication Specialists into its organization. LPOA supports and assists its' members in Communications and works with them to promote a better understanding of the jobs we do.

Dispatcher at Computer Terminal

The Longmont Communication Division currently employs thirteen specialists, one supervisor, four reserves, and one director. They report directly to both the Chief of Police and Chief of Fire. They have to be calm even when dealing with life threatening calls. Each day the lives of officers, fire personnel, and the public rest in their hands. We salute their dedication and abilities. Definitely not a job for everyone. All members are trained to be EMD Providers. They complete a rigorous six month in house training course. The members also complete N.C.I.C. (National Crime Information Center) and C.C.I.C (Colorado Crime Information Center) training on the National computer. The training and computers are linked across the country in order to provide instant information on fugitives, criminal histories, drivers licenses, etc... You can contact the Communications Division through the non-emergency line 303-651-8501. If you have an emergency requiring Police, Fire, or Medical Services call 911.

For a glimpse into their world click on this wav file

911 Dispatch

Dear Lord, help me keep safe those who depend on me. Give me healthy ears, for they are my link with those who need me. Keep my mind sharp and alert, my fingers quick and nimble. Grant that I never forget how to do ten things at once, and do them all equally well.

Bless me the patience Lord. Patience to deal with the public, with the officers, with the boss, and with everyone else that makes me want to grit my teeth and yell.

Give me nerves of steel, that I may listen to a mother screaming for her child to live, the man with a gun, or an officer yelling for backup, and not give way to panic.

Give me empathy, that I may help the battered wife, the rape victim, the abused child, and not cause them more pain then they already have.

God, give me the ability to learn what I need, to remember it quickly, and give me the wisdom to use the knowledge properly.

Bless my family Lord, for they will have to make sacrifices to shift work, overtime, canceled plans, and times when I just can't take on one more thing. Help them understand the missed ball games, school programs, and dinner for two.

Lord, give me courage. Courage to persevere when I feel undervalued, unappreciated, overworked, and unrecognized. Courage to keep trying when I feel in my heart itâ?Ts hopeless.

Last of all Lord, help me to never forget why I chose to do this job in the first place, to never lose sight of what is important in the midst of the stress. Help me to remember that I make a difference, however small it may seem some days, and that I matter.

I am a dispatcher, Lord, grant me peace.

Amen

Supervisors

Bill Scott - Director

Kristine Mason - Shift Supervisor

Julie McIntyre - Shift Supervisor

Dispatchers

Susan Anderson

Cheri Bashor

Mandy Blummenshine

Michelle Boden

Aly Breeze-Smith

Kathy Cook

Joe Humble

Dispatchers

Dianne Moses

Laura Randolph

Reserves

Linda Ross

Dispatch Monthly Magazine

911 Sights and Sounds of Terror

The Break Room

Dispatchers' Memorials

Dispatch Training Seminars, Videos & Newsletter

Emergency. COM

Wacky911

Managing Dispatch Stress

NASA 911

OUR SUPPORT STAFF

Our Department could not function without our fantastic civilian support personnel. Especially the Police Service Technicians who service our Report Taking and Records sections. These unsung heroes provide information gathering and dissemination that makes it all work. The Community Service Officers in our Traffic and Animal Control Units take a large burden of work from Patrol freeing up valuable time for our officers to patrol their districts. Our Crime Information & Research Analyst, and the numerous administrative assistants make our day to day jobs easier.

All of these outstanding civilian employees often go unrecognized for the contribution they make to this department and the community we serve. LPOA takes its hat off and salutes you all for the work you do to make our jobs easier. Police records can be contacted at 303-651-8504.

Police Service Technician

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